Explain
briefly the problem you are having with
your pond.
Which
filter are you using?
Is it before or after the pump?
When
was it installed?
How
old is your pond?
Who
is the pump manufacturer?
Enter
pump size in flow rate, gallons per
hour (GPH).
If
the pump has a pre-filter or screen
of any kind please describe it:
The
inside diameter of the tubing you are
using:
Is
the tubing reinforced?
Is
the tubing black or clear?
Measure
the pond, accurately.
Select
type of pond.
How
often are you cleaning the bagged filter
media?
What
is the color inside? (Green, Green &
Brown or Brown)
Is
the filter bag “solid” like
a brick?
Briefly
explain how you are cleaning the filter
media bag:
Is
the filter discharging clear or light
green water?
What
color is the pond water? (Dark Green
or Milky Green or Brown)
What
is the water temperature?
How
many weeks has the pond water been at
least 60 degrees?
What
size fittings are you using for the
filter?
Is
the tubing from the pump going into
the top filter canister?
Length
of tubing from the pump to the filter:
Length
of tubing from the filter to falls:
Explain
if you are using any of the following
‘T’ fittings, ball valves,
or other connectors not included with
the filter (we may require an email
or fax sketch of your pond and its set-up)
List
the accessories you have and are using:
(i.e. waterfalls and their height, fountains
and/or separate pumps)
Number
of goldfish and average length:
Number
of koi and average length:
Other
type of fish?
How
often do you feed the fish?
If
you have plant coverage, what percentage?
Do
the planter containers have 2”
layers of large 1 1/2-2” rocks
on top?
How
often do you fertilize the plants?
Check
type of fertilizer
How
do the lily pads look?
Describe
any chemicals or additives (flocculants)
that you have added to your pond:
Have
you added salt?
Test
the pond. It is very important that
the pond be tested in the morning, write
down the time with the test results.
(Sometimes a pet store will test the
water, and will just tell you the water
is ok, however, we need the actual testing
results.)
