TERMS AND CONDITIONS:
1.
Follow the Installation Instructions and the
Factor Sheet; this guarantee is based upon your
reading and following these directions and facts.
Our technicians are available to assist you
with answering any questions you have regarding
any of this information. Our free help line
is available Mon. through Fri. 8:00 to 5:00
CST at (1-800-882-5327).
2. To validate your purchase and guarantee for
the PF and PL Series Filters, complete the Registration
Card and return it to PONDFILTRATION, LLC. within
14 days of purchase.
3. This guarantee, is based upon the above conditions,
and guarantees that if these directions are
followed, your pond will have No More Green
Water.
4. Your pond will clear within a four to six
week period if the installation has been done
correctly. The filter media requires this period
of time to be biologically activated. Test your
pond twice a week for the first 4 to 6 weeks
and record the date and results.
5. If after this period of time (four to six
weeks) you should experience any difficulties
with your pond not clearing, please contact
our help line immediately. Talk with a technician
giving him the testing results you have taken,
your pond size, the make and GPH of the pump
you are using and the tubing size. The technican
will need these questions answered to be able
to help correct any possible problems with the
installation.
6. If after speaking with a technician, you
need to make some corrections or impliment a
"solution", the pond may take an additional
four to six weeks to clear. This time is necessary
to give the filter the opportunity to be effective
using the corrected measures.
7. If after speaking to one of our technicians,
and after following our guidelines and specifications
for a 12 week period, you are still dissatisfied
with the performance of the PF or PL Series
Filters you may return the filter to PONDFiltration,
LLC. Product must be shipped freight prepaid.
The technician will give you his/her name and
an authorization number. Return the filter with
the authorization number, proof of purchase
or receipt (showing amount paid). Your refund
will be for PFI, LLC. suggested retail price
of the filter, excluding any costs for ancillary
items, local tax, installation, or carriage.
8. To renew your LIFETIME GUARANTEE from year-to-year
simply purchase a PONDFILTRATION, LLC. replacement
filter media bag once every 12 months, complete
the Registration Card LLCluded with your element,
and mail to PONDFILTRATION, LLC. Use of any
other filter media or failure to mail in your
replacement element Registration Card,
will void your guarantee 12 months after the
initial purchase.
Limited Warranty
Replacement: All components are warranted to
the user against defective materials and workmanship.
Under normal use by the initial owner for the
life of the product.
Note:
Close-out Items are guaranteed for as long as
inventory lasts
Application: This warranty covers only properly
installed and maintained units. The warranty
is limited to water (H2O) applications at normal
temperatures and recommended pressures. Other
liquid applications and extreme temperature
uses must be approved in advance in writing
by PONDFILTRATION, LLC.
FREIGHT: Initial owners return products to PONDFILTRATION,
LLC. Return product and proof of purchase must
be forwarded freight prepaid to our warehouse.
DISPOSITION: PONDFILTRATION, LLC. will make
good-faith effort for prompt disposition regarding
any item in warranty which proves to be defective.
If products were damaged in shipping, please
file a claim with the carrier and notify PONDFILTRATION,
LLC. to call back the product and repair or
replace it.
DISCLAIMER: Any oral statements about the product
made by the seller, the manufacturer, the resentatives
or any other parties, do not constitute warranties,
shall not be relied upon by the user, and are
not part of the contract for sale. Seller's
and manufacturer's onlyobligation, and
buyers only remedy, shall be hereplacement and/or
repair by the manufacturer of the product as
described above. Neither the seller nor the
manufacturer shall be liable for any injury,
loss or damage, direct, incidental or consequential
including, but not limited to, incidental
or consequential damages for lost profits, lost
sales, injury or inability to use the product,
and the user agrees that no other remedy is
available. Before using, the user shall determine
the suitability of the product for their intended
use, and the user assumes all risk and liability
whatsoever in connection therewith. The other
warranty or warranty or remedy, expressed or
implied, which other warranties and remedies
are hereby expressly excluded, including, but
not limited to, any implied warranty of merchantability
or fitness for a particular purpose. This warranty
gives you specific legal rights. You also have
implied warranty rights. In the event of a problem
with warranty service or performance, you may
be able to go to a small claims court, a state
court or a federal district court.
| NOT SURE WHAT PARTS YOU NEED? |
Call Pond Filtration at 1-800-882-5327 for expert advice. |

